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Challenger Capitals Group's Business Continuity Plan
Challenger Capital Group has developed a Business Continuity Plan on how we will
respond to events that significantly disrupt our business. Since the timing and impact
of disasters and disruptions are unpredictable, we will have to be flexible in responding
to actual events as they occur. With that in mind, we are providing you with this
information on our business continuity plan.
Contacting Us - If after a significant business disruption you cannot contact us as you
usually do at 214-239-8600, you should call our alternate number at 630-908-7248.
Our Business Continuity Plan - We plan to quickly recover and resume business operations
after a significant business disruption and respond by safeguarding our employees and property,
making a financial and operational assessment, protecting the firm’s books and records, and
allowing our clients to transact business. In short, our business continuity plan is designed to
permit our firm to resume operations as quickly as possible, given the scope and severity of the
significant business disruption.
Our business continuity plan addresses: data back up and recovery; all mission critical systems;
financial and operational assessments; alternative communications with clients, employees, and
regulators; alternate physical location of employees; critical supplier, contractor, bank and
counter-party impact; regulatory reporting; and assuring our clients prompt access to their
funds and securities if we are unable to continue our business.
In any disruptive situation, we plan to continue in business and notify you in whatever means
available at the time. If the significant business disruption is so severe that it prevents us from
remaining in business, we will assure the prompt return of any funds being held in escrow and
that investors will continue to receive any monthly production revenue owed to them in a
timely manner.
Challenger Capital Group’s business continuity plan is subject to modification. You can obtain
updated information about the plan by requesting a written copy by mail. All requests for updated
information should be sent to the following address: Challenger Capital Group, Attn: Gail Strickland,
2525 McKinnon Street, Suite 300, Dallas, TX 75201, 214-239-8600.
For more information - If you have questions about our business continuity planning, you can
contact us at 214-239-8600 or gstrickland@challengercap.com.
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